Email support
Write to support@purgebg.com. Please include the browser and device you were using when reporting a problem. Do not attach private images unless they are necessary to explain the issue and you have permission to share them.
Before you send a message
Your image is processed locally in your browser, so Purgebg cannot see the image you selected or recover a previous result. Refreshing the page and trying another supported PNG, JPEG, or WebP file resolves many local browser issues.
You can also read the help documentation, review the privacy policy, or return to the free background remover.